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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
And now they are engraved! To enjoy your candles to their fullest, a touch of care is essential. Using a wick trimmer can extend the life of your candle, leading to a brighter, cleaner, and more even burn. Specifically, trim the wick after every 4 hours of burn time. Allow the candle to cool to room temperature, then trim the wick to 1/8-inch before relighting. This length promotes complete combustion, resulting in less soot.
Engraved Wick Trimmer – Suitable for both cotton and wooden wicks, our trimmer's sharp blades provide a clean, precise cut, while the wick tray catches excess trimmings, preventing them from falling into the wax pool.
How To Use: Place the bottom flush with the candle surface, rock the trimmer back so its "elbow" rests on the surface, maintaining a 45-degree angle to ensure the ideal cut length. Simple! Enjoy your candles and their delightful fragrances, and repeat after every 4 hours of burn time.
How to Properly Burn A Candle | Trim wick 1/4" before each lighting and do not burn more than 3 hours at a time. For the first lighting allow the entire surface of the candle to be fully melted to maximize the full use of wax. Keep candles away from vents and drafts in order to ensure a smokeless clean burn. ALWAYS trim wick before each light and discontinue burning a candle when less than 1'4 ' of wax remains. |
How To Use Wax Melts | For a truly remarkable scent experience, place your wax melts in a quality warmer. Our tests reveal that bulb-style warmers provide superior scent dispersion and lasting fragrance. Activate the warmer, and let the captivating aroma envelop your home or office. To discontinue the scent, simply power off the warmer and allow the wax to solidify |
How To Use Squeezeable Wax Melts | Just “squeeze” out the amount needed to fill whatever size room you’re in and adjust depending on the strength you’re looking for. When the fragrance has dissipated simply soak up the warm used wax with a cotton ball and start over. Always make sure you clean the old wax before adding new as it will dilute the new wax scent |
How To Use Room Sprays | Simply remove the seal and refresh any space, home, office, car, or bathroom with a light spray. A little goes a long way, and it's completely non-toxic |
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order